ACCESSIBILITY IMPROVEMENT REQUEST

We Ensure Everyone’s Experience Matters

It is the responsibility of the Keewatin Air Executive Team to ensure the Accessible Customer Service Policy is upheld at Keewatin Air. Further, it is the responsibility of the Keewatin Air Executive to review any instances where a Built Environment Barrier (BEB) is identified by an employee, client, or patient.

The receipt, discussion, feedback to complaint, and any corrective actions taken are managed by the Director of Business Development and Strategic Planning under the authority of the President/CEO of Keewatin Air LP.

As requested, other than anonymous feedback, we will follow up with the submitted feedback in methods that suit the individual's communication requests.

Share Your Accessibility Feedback

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How Your Feedback Is Processed

All feedback, including anonymous submissions, is managed through our Safety Management System (SMS). Your feedback is captured, assessed, actioned, and reported to our Safety Committee to ensure continuous improvement of our accessibility services.

Alternative Ways to Submit Feedback

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